Details Count: How Small Flaws Can Taint the Entire Customer Experience ...Middle East

Have you ever walked into a restaurant bathroom and found paper towels scattered on the floor or an overflowing trash can? What immediately crossed your mind? What did you think about the restaurant? For most of us, our thoughts jump to, “If they can’t keep their bathroom clean, what is their kitchen like?”

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Details Count: How Small Flaws Can Taint the Entire Customer Experience ...Middle East

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