Remote work is here to stay. Even if companies start to require teams to return to a central office following full population vaccination, the benefits of allowing for flexible work conditions are too good to ignore. For the employer it can...

Great customer service. That’s what our customers want and that’s what we wish to provide. But it’s difficult remembering all the different steps to take to provide it. Thankfully, many have developed useful acronyms to help. In today’s pos...

Innovation is the process of creating value through the implementation of new ideas. Crises generate the exact opposite outcome: tremendous value destruction. Innovation, therefore, seems particularly well-suited to act as a powerful counte...

Virginia Messina, Senior Vice President and Acting CEO, WTTC said: " Whilst we welcome the news of a taskforce aimed at safely reopening travel between the UK and the US, unless we have a clear timeline and unlock transatlantic travel by 4...

Hotel cancellation rates have been steadily rising for years, in part fueled by a culture of ‘book now, pay later’ created by OTA giants. Covid did not create cancellation habits – it will perpetuate them, though. As a hotelier, it’s import...

Marriott International, Inc. signed an agreement with Colombo City Centre Partners (Private) Limited, part of the Abans Group, one of Sri Lanka's largest conglomerates with diversified interests in retail, real-estate development, environme...

Welcomhotel, hospitality brand from the ITC Hotels group, launches its second property in Himachal Pradesh — Welcomhotel Tavleen Chail — with 65 well-appointed guest rooms, including 18 fairytale cottages and a luxury suite. Nestled amidst...

Gabriel Escarrer Julià: "I can assure you that we have been through very difficult crises and situations over more than six decades in business, but never has their impact been so great as to force us to close practically 100% of our hotels...

Hospitality Financial Leadership Mentoring & Coaching Program Here is an overview of the program features & benefits. Program 1.Financial Leadership 2.Business Principles 3.Financial Statements 4.How to Read a Hotel P&L Statement 5.Managing...

In countries around the world, millions of people – now fully-vaxxed and relaxed - are emerging from the stagnation of lockdown, and booking hotel rooms with a 'Roaring Twenties’ fervor. The U.S hotel industry recorded its best performance...

Vail Resorts, Inc. (NYSE: MTN) announced that Chairman and Chief Executive Officer Rob Katz has exercised stock appreciation rights (SARs) that were set to expire in 2022, and will be making a charitable donation of 100 percent of the proce...

Building on systems thinking, the ability of small business owners and managers to successfully respond to COVID-19 in the F&B industry is associated with their understanding of the dynamics driving performance in their business. In better...

Hotel demand patterns have shifted dramatically across segments in the hotel industry. Leisure travel demand has kept many hotel businesses afloat while the industry waited on the return of business travelers and group bookings. Hoteliers o...

In the hotel business if you want to get ahead you better be ready to move. It’s the way in which you can multiply your opportunities and increase your chance for greater personal prosperity. That’s the way it was explained to me many years...

The pandemic led to an increase in contactless technology and experiences in the hospitality industry, and even as we return to a new normal, many of these innovations are likely to stick. A hotelier’s job is to make guests comfortable, and...

I entered the hospitality industry by starting a three-year apprenticeship at the Hyatt Regency Hotel in Düsseldorf, Germany. Before committing to a bachelor's program, I wanted to discover whether this was the right industry for me. The ap...

Leading boutique hotel brand from IHG Hotels & Resorts continues growth with robust Americas pipeline including New York and Latin America. IHG Hotels & Resorts, one of the world's leading hotel companies, announced today that construction...

ALICE, the hospitality industry’s leading operations technology company, has launched a new eBook for hoteliers: The A Team: A look at how ALICE’s Success Team Advocates, Accelerates, Augments, and Amplifies with Amazing Advice and Acumen....

The reduction in traveler demand has resulted in an overcrowded marketplace where business travel agencies are fighting for survival. These companies now have some tough decisions regarding their futures, and consolidation may be the most s...

Registry Collection Hotels debuts today with the brand's flagship resort, the exclusive 144-room, all-suite, Grand Residences Riviera Cancun. Nestled on a breathtaking white sand beach just moments from the peaceful fishing village of Puert...

SLS is the home of unique experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property. Collaborations with leading develop...

After helping his company launch a venture capital fund in 2015 and recognizing a trend in social group travel, TMC Hospitality CEO and Founder Philip Bates launched two boutique brands to cater to that segment. TMC Group is TMC Hospitality...

Kipsu, the leading guest engagement platform in the hospitality industry, and Quore, the leading provider of workflow management and productivity tools for hotels, are excited to announce their new alliance and integration that will allow t...

San Diego, CA - RMS North America, a leading provider of cloud-based reservation and property management systems to the hospitality industry, released its 2021 State of the Industry Report. The report offers actionable insights on what trav...

LOS ANGELES, InvoTech Systems Inc. announced the recent implementation of its Uniform System at The Westin Anaheim Resort. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the...