How to Thoughtfully Empower Humans and Hotels with AI ...Middle East

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How to Thoughtfully Empower Humans and Hotels with AI
source : hospitality net ( Middle East ) () 42
Recently, AI experiments like Marriott Rennaissance’s AI-concierge and Clarion’s Google Wallet hotel room keys show hotels are experimenting with AI adoption. Deloitte has shared that 43% of hotels have automated repetitive tasks to help staff. Regardless of how much work we automate, AI alone can neither solve all the hotel industry’s problems (such as labor shortages) nor take over all job functions of the employees. After all, this is a rapid-paced industry that relies on customer service.

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