The “Always” Concept: What We Must Always Do For Our Customers ...Middle East

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The “Always” Concept: What We Must Always Do For Our Customers
source : hospitality net ( Middle East ) () 3
One of the big concepts we teach in our customer service training programs is the concept of Always. This is the backbone of creating customer amazement. When the customer uses the word always followed by something positive, you are creating a predi...

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