Big tech changes are coming to Jamul Casino Resort as it prepares for its new boutique hotel tower opening in May, integrating world-class technology to enhance the guest experience.
The advanced in-room automation and intuitive services offer visitors a sophisticated, tech-driven stay.
To provide a state-of-the-art visit, Jamul Casino Resort has partnered with technology providers to integrate guest-centric innovations throughout the property. Each room will be equipped with a DigiValet control system featuring tablet-based and Alexa voice command capabilities with multilingual support. This system allows guests to manage lighting, temperature, entertainment, and request services.
LUCI Systems will offer a centralized platform for multimedia enhancements, allowing visitors to manage in-room entertainment, change TV channels, and access property-wide content with a single touch.
The hotel is prepared to support future technological advancements while guaranteeing efficiency and uninterrupted network reliability with a robust 10G backbone infrastructure from Cox Business.
To further enhance communication, AI-powered messaging solutions provided by Canary Technologies will enable real-time interaction between hotel staff and patrons through text messaging, which offers instant service without requiring an app download. A cloud-based property management system from Infor-HMS will handle all aspects of reservations, check-ins, room assignments, and transactions, creating a truly innovative and efficient experience.
“This technology is truly one of a kind, empowering our guests to personalize and control their stay effortlessly from the palm of their hand,” said Charles Daniel, Jr., vice president of Information Technology. “We are committed to continuously innovating, ensuring every guest enjoys an unparalleled escape.”
To learn more about Jamul Casino Resort, please visit www.jamulcasino.com.
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