A class-action lawsuit filmed against Liberty Mutual claims that the insurance company was inventing spurious reasons to drop California homeowners’ properties.
The lawsuit was filed on behalf of a San Diego resident who was denied an insurance claim after decades with Liberty Mutual, which cited nonexistent mold and algae problems to bolster their denials. It extends to “all others similarly situated.”
The complaint, which was brought by the law firm Singleton Schreiber, claims that Liberty Mutual reportedly conducted flawed aerial inspections and falsely reported issues such as algae, mildew, or mold on homeowners’ roofs.
The company then relied on those inaccurate inspection reports to deny policy renewals, leaving homeowners scrambling for expensive alternatives — many of which were companies also owned and operated by Liberty Mutual. Despite homeowners providing evidence refuting these claims, Liberty Mutual refused to reverse these decisions.
Liberty’s action was not unexpected. In August 2023, the insurance company announced that it would be canceling fire insurance for 17,000 people in the state of California, citing technological issues.
“We continue to offer dwelling fire coverage in California under our Safeco Insurance brand,” a spokesperson said at the time.
“Homeowners who have faithfully paid their premiums for decades are being blindsided by these wrongful cancellations,” said Singleton Schreiber attorney Michelle Meyers.
“Liberty Mutual is exploiting inaccurate inspections to avoid covering homeowners, forcing them into costly and inferior insurance plans.”
Liberty Mutual is just one of many insurance companies engaging in this practice, although they do seem to be among the most egregious. Meyers said that they are hoping to expand the lawsuit.
“If someone is interested and they have these things, we’re happy to look,” she said. “We’d love to take this to other area of the state and file in other jurisdictions, as well.”
The lawsuit seeks damages, restitution, and an injunction to stop Liberty Mutual from continuing these practices, alleging violations of California’s Unfair Competition Law and breach of contract.
“I think this is just the beginning,” Meyers said
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