SiriusXM’s ‘Frustrating’ Rules for Cancelling Broke Consumer Protection Law, Judge Says ...Middle East

SiriusXM violated federal consumer protection law by making it too difficult for listeners to cancel their subscriptions, a New York judge says. The ruling came in a lawsuit filed last year by Attorney General Letitia James, who accused the satellite radio company of subjecting cancelling subscribers to a “burdensome endurance contest” that required phone conversations with a live agent and extended time spent on hold. In a decision issued Thursday, Jude Lyle Frank said that SiriusXM’s policies didn’t rise to the level of fraud or deception, but had still violated the Restore Online Shoppers’ Confidence Act – a fe

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