HORRIFIED Dollar General customers shared photos of bugs crawling across shelves and moldy food in stores.
The discount store promised to launch an investigation into the infestation after the social media pressure.
Rush Davis took to X with the gruesome collection of snaps, branding the shop “nasty”.
In one of the photos, an opened can of Red Bull and a tub of disinfectant wipes were covered in fruit flies.
He captioned the photos: “Dollar General is nasty in my rural area of Kentucky.
“The district manager refuses to address these issues,” he added.
He also took snaps of a punnet of strawberries and tomatoes – both coated in thick white mould.
A staff member in charge of Dollar General’s social media replied to Rush’s post.
She wrote: “Hi there. We’d like to escalate your post to our team. Could you please provide us with the store location you took this photos in? Thank you.”
He replied with further incriminating photos taken in a Yosmite store.
One of the images was of the cluttered inside of a store, where staff members had piled up rubbish in the middle of the shop.
“I’ve made several complaints dating all the way back to August,” he fumed.
Dollar General recently hit the headlines when bosses announced they were pulling self-checkout machines from thousands of its stores.
Todd Vasos, the company CEO, explained there was a link between the self-service machines and shrinkage.
“Shrink continues to be the most significant headwind in our business,” he said on an earnings call in May 2024, seen by Retail Dive.
Dollar General appeared to be something of an anomaly when Vasos announced the checkout change.
Over decades, retailers have rushed to install the machines.
And, by most, they are considered a convenient alternative to standing in a traditional checkout line waiting for a cashier.
Last spring, Vasos said that the checkouts had been pulled from 12,000 stores.
Removing self-service machines entirely was not the only checkout change made by Dollar General bosses.
CNN reported how an item limit restricting shoppers to a maximum of five goods would come into force in 4,500 stores.
Dollar General is not the only retailer that has pursued this course of action.
Item limits are a feature across Target’s network of stores.
Shoppers can only scan a maximum of 10 items.
Bosses trialed this policy in 2023 and were thrilled with the impact.
The Sun has approached Dollar General for comment.
AlamyA representative for the store launched an investigation[/caption] The disgruntled shopper shared a photo of the recycling waste He was not impressed by the state of the fresh produce Read More Details
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