Are online reviews reliable? Detecting the fake versus the real ...Middle East

Amazon Prime Day scored $12 billion in sales this year for the online retail giant, with shoppers often relying on reviews. “If most of the reviews are negative, I move on to the next thing,” said Volanda Brown, an online shopper. “Because everyone isn’t going to tell the same lie.” But are all reviews reliable? “If they use the same language or same number of exclamation points, or dot dot dots. It’s usually the same company paying for those,” online shopper Caroline Gormely said. Connecticut Senator Richard Blumenthal said as many as 40 percent of online reviews are fake. Amazon said it uses AI technology to hunt for fake reviews and tells us it blocked 200 million last year a

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