A SOCCER coach has been left horrified after his life savings worth $30,000 vanished from his bank account.
And, further compounding the sports fan’s misery was that the bank couldn’t help him recover the money that had vanished.
Robby Jacobs, 26, received a text message out of the blue asking him if $1,300 had left his bank account, as reported by the ABC affiliate KNXV-TV.
Stunned by the message, he admitted that he replied to the text with the word “no.”
But, that reply sparked a series of events, which ended with the consequence of him losing thousands of dollars.
Jacobs said the person on the other end of the line sounded compelling.
He said that the woman, who Jacobs thought was a banking representative, was accurate in the fact she could recall his previous purchases.
Jacobs was told that someone was trying to withdraw money before being recommended to create a new account.
He was then told how to set up the account but saw $30,000 vanish in seconds.
Jacobs was left in despair when he realized the money had vanished without a trace.
“The majority of my life savings, hard work for the last three, four years, was gone in one phone call,” Jacobs said.
He filed a claim with his bank, but bosses couldn’t help.
The bank launched an investigation but the outcome ended up disappointing Jacobs.
That’s because they couldn’t find any evidence that Jacobs may have been the victim of a scam.
A Wells Fargo spokesperson also warned that banking representatives will never ask customers to move money between accounts.
The bank has shared a series of tips to help reduce customers falling into the trap of scams.
Bank tips for avoiding scams
As scams become more sophisticated with the use of artificial intelligence, it is important you know how to spot a scam:
Be skeptical of online deals that seem too good to be true, especially on social media. Scammers will often use tactics to make you panicked so you make quick decisions – be cautious if you are told to take immediate action and verify who has contacted you. Chase Bank warns customers to “never return any unexpected funds without calling Chase first.” Never send money to someone you have only spoken to online or by phone as this is likely a romance scam. Unless you 100% know who you are talking to, never give someone remote access to your device. Never accept help from strangers at an ATM and always be vigilant when making withdrawals. Do not send money or click any links indicating that you have won a prize.Source: Chase.com
Customers should always be wary of suspicious text messages they receive.
Wells Fargo states users should be suspicious of messages that claim there’s a problem with their account.
The banking giant has also warned how scammers can spoof a cell phone number to make it seem as if it is the company itself that’s calling.
Customers have also been warned not to click links as this risks installing malware on devices.
The U.S. Sun has reported how families have seen thousands of dollars vanish from their accounts.
An elderly woman, who lives in Tyler, Texas, ended up losing more than $60,000 after being tricked by scheming roofers.
And, a couple lost $200,000 after falling victim to a ploy, dubbed as a woodchucking scam.
They were tricked into having home maintenance work done that was not required, or never completed.
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