T-Mobile has undergone many transitions including pushing wider adoption of its T-Life app in order to reduce dependency on physical store visits and encourage self-service. It has also raised prices for some of its legacy plans in order to cope with the rising operational costs. Such decisions by the company, however, are not well received by the users, who are frustrated about the carrier not living up to its promise and also putting constant pressure to use the app even when physically in the stores. Users have been suggesting the telecom provider is resorting to scams to lure customers into […]
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