A COUPLE were significantly misled by the price of their new truck when they bought from a major car dealership.
An IPAC Nissan dealership in Texas did not reveal the final price of a contract for a new truck they sold, until it was too late.
Texan couple, Janice and Richard, bought a new truck from their local Nissan car dealership in late February.
They initially thought it’s base cost was around $40,000.
But when they finally got the final contract after getting home, it was to cost $30,000 extra.
Janice and Richard recalled to local television station Kens 5 being told to sign various papers when buying the vehicle on site, without being able to get a good look at the numbers of the contract.
Whilst there was no price tag on the actual truck itself, the couple said: “They told us it was $40,085 plus tax, title and license.”
This was the same as what appeared on the MSRP sticker in the glove compartment.
On top of that, they did not get a copy of the contract in either of the parcels they received before leaving.
Richard added: “They said that we’d get it when we came to pick up the license plate.”
After waiting, he emailed the dealership to demand the contract.
And when the couple were able to finally read the final copy of the contract, the vehicle’s base price was not actually $40,000.
Instead, it was closer to $53,000, making the total cost of the contract more than $70,000.
Janice said: “I was crazy angry, and upset.”
The couple then returned to the dealership to question the price difference, but the manager never appeared and they were kept waiting for hours.
They then called on Kens 5 to share their experience, who intervened.
Kens 5 reported that it was not until they got involved that the dealership was willing to negotiate.
They ended up reducing the price of the truck by $7,000, and with new financing terms reduced the final price of the contact by more than $18,000 – closer to the price the couple was initially hoping for.
The television station spoke to consumer protection attorney, Bill Clanton: “A dealer can sell a vehicle for whatever price they set.”
However, if a dealership offers one price to begin with, they cannot suddenly put a higher one in the contract.
And it is uncommon for them to reverse a contract.
When reached out for comment by Kens 5, the manager at the IPAC Nissan did not say the couple were overcharged, but did say he would be changed.
The new truck was bought from Ingram Park Nissan in San Antonio Read More Details
Finally We wish PressBee provided you with enough information of ( Driver stunned by $73k bill after buying new car – dealership said it was a fraction of the cost then made contract swap )
Also on site :
- UnitedHealth Group CEO steps down; suspends 2025 outlook on higher-than-expected medical costs
- Fran Drescher Reunites With 'Nanny' Mom Renée Taylor, 92, in New Pic
- Kurdish leader Ocalan told the PKK to disband, it did: Here’s what to know