Costco shoppers are boycotting the cult-favorite dinner staple over its “gross” texture – but they’re raving about Trader Joe’s as a better alternative.
Members of the store have taken to the online forum Reddit to voice their concerns about the quality of Costco’s chicken.
Although the issue isn’t exclusive to Costco, the brand is drawing criticism for it.
One person started the discussion on Reddit by sharing their frustration about the “woody chicken from Costco.”
Seeking advice from others, the shopper wrote: “Everyone is saying the Costco chicken quality has gotten bad.
“I’ve seen a lot of input about it, almost weekly. So I am curious.
“Have you had Woody chicken from Costco (or the stringy spaghetti kind)?
“Which part of the US (maybe state or city if you can) are you in?
“I want to know if this is regional or everywhere.
“Also, which type of chicken was it? Is it the air chilled? The regular? Etc.
“If you’ve never had it, please contribute as well!”
received 212 reactions, with many people jumping into the comments to share their experiences.
One customer revealed that after over 20 years of eating chicken breast as a staple in their diet, “Costco’s woody breasts have ruined chicken for” them.
They went on to say it’s almost given them a “phobia,” and now they won’t buy “raw chicken anywhere because” they’re “afraid” of encountering the same “texture” in their mouth again.
They added: “I’m grossed out just thinking about it now. Ew.
“I’m in NE Indiana and was buying the fresh packs, not frozen. It was fine for so long but it changed a few years ago.”
Another commenter simply said: “I stopped buying Costco chicken but find the Trader Joe’s chicken breasts to still be pretty good.”
A third chimed in: “We call it crunchy chicken and I agree. We are afraid to buy chicken.
“I now have to go and poke the packages with my finger.
“No, I don’t pierce the plastic, but you can feel it. Gross.
“One of my friends is a poultry buyer and they said that it is an industry problem that isn’t getting any better.
“Smaller breasts are preferred in order to avoid woody breasts, not these giant, oversized things that seem to permeate the coolers.”
Costco Return Policy
What are the details of the famous return policy?
“We guarantee your satisfaction on every product we sell, and will refund your purchase price,” the return policy states.
There are a few exceptions to this 100% satisfaction guarantee which are:
Electronics – Returns will be accepted within 90 days of the date the member received the product. Diamonds – 1.00ct or larger must be returned with all original paperwork within 48 hours and they will be inspected for authenticity. Cigarettes and alcohol – These items cannot be returned by law. Items with a limited useful life expectancy such as batteries and tires cannot be returned. Special Order Kiosk and Custom Installed Programs can only be returned or refunded if under warranty repair/replacement. Gold bullion, bars, and silver coins are non-refundable. Shop Cards are non-refundable. Airline and Live Performance Event items are non-refundable.Costco memberships can be canceled and refunded at any time if a customer is dissatisfied.
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