Library role opens new chapter for council’s customer services staff ...Middle East

Council staff working in customer services and libraries are receiving training in each other’s jobs, councillors have been told. Brighton and Hove City Council is moving its face-to-face customer service teams out of their current offices and into libraries from May. The council’s head of library services Ceris Howard told councillors that some customer service […]

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Library role opens new chapter for council’s customer services staff ...Middle East

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