A FUMING target customer has demanded an executive order be placed on the retailer.
They want self-checkouts to be banned, and replaced with the old-school method.
The highly-frustrated shopper took to social media to vent about the store experience.
They wrote on X: “An executive order banning self-checkout at Target and requiring they staff at least 10 of their 30 checker lines at all times.”
Whilst it’s unlikely the customer actually expects to see President Trump sign a Target-related executive order, their outburst demonstrates how frustrated they are with the company.
But not everyone feels the same about the checkout experience.
Another shopper replied to them with: “Why though? I love self-checkout.”
Targets checkout systems have been a subject of debate recently.
Last month, another shopper blasted the chain’s payment department on social media.
The customer was so furious that she abandoned her full basket in store.
The shopper, known only as Lisha, was less than impressed by the options she had available in the store, per an X post.
“No one has time for a store to have only two checkout lines open,” she raged.
She turned to the self-checkout machines and customer service desk – and was met with long lines.
Lisha claimed the self-checkout lines were “pouring into the aisle.”
She was mystified that there were only two lines open and said she’d order from retailers such as Amazon instead next time.
“Do better!” Lisha told Target bosses.
The self-checkouts were again in the firing line when a mom lashed out at Target after her daughter was unable to pay for her items using the self-checkout – even though she was carrying cash.
The parent was bewildered that certain machines at the store, located in Charleston, a borough of Staten Island, New York, don’t accept dollar bills.
The mom-of-two was puzzled why the rule seemed to be in place.
She explained that her teenage child doesn’t have a card, but said she should still be able to use the self-service machines.A Target spokesperson responded to her fury and explained some machines don’t accept cash.
But the mom wasn’t done there, and she proposed a policy.
She said: “Maybe you should make it mandatory for at least one register in each store to accept cash as a policy.”
The Target representative thanked the customer for her suggestion and vowed to share her feedback with the relevant teams.
“Thanks for helping us make this store even better and have an awesome day!” they said, rounding off the message.
GettyTarget is happy to hear feedback on its stores – often thanking people for their suggestions[/caption] Read More Details
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