A CUSTOMER at Dollar General has aired their grievances with their local store.
The store was understocked and understaffed.
A shopper in Cleburne, Texas complained on X that their local Dollar General was untidy and short-staffed, prompting a response from the company.
Kirt Forsythe, username @ForsytheKirt on X, published a politely-worded criticism of the state of his local store.
“Just informing you that your store in Cleburne, TX off of hwy 4 needs improvements,” said Forsythe.
“There are always items that need to be stocked in the aisle and no one ever at the register.”
Forsythe went on to give an account of a frustrating experience in the store, which left customers waiting at an empty checkout.
“There were numerous people behind me when the cashier left to help a customer.”
The company’s official X account promptly responded with an apology, and promised to look into the matter.
“We’re sorry for any negative experience, Kirt,” a Dollar General representative named Autumn replied.
“Please know that your feedback will be shared with the appropriate members of our team.”
The Dollar General location in Cleburne currently has a one-star rating on Yelp.
One reviewer complained that employees were smoking on the clock and gossiping at the register.
“They were rude and very unprofessional,” the customer complained.
“If I could give less than one star, I would.”
“Most of the items that are not on the shelves are in the aisle on racks,” wrote another.
“The staff isn’t very friendly. There is always just one cash register open.”
Since pandemic restrictions were lifted, the retail industry has seen a massive labor shortage that big chains are still yet to recover from.
With retail being one of the largest industries in the country, many stores are struggling with understaffing.
DOLLAR GENERAL IN THE NEWS
Dollar General has been criticized for similar unprofessional practices and short-staffing.
One customer complained of aisles being cluttered with “mountains” of unpacked goods. They also complained that the store was understaffed.
Another dissatisfied customer objected to unopened boxes piled up in their store in Kokomo, Indiana, while also complaining about the store’s understaffing.
“Literally have 6 plus Dollar Generals in my town,” the customer posted on X.
“And every single one is understaffed and full of unopened boxes.”
Dollar Tree dupes
Savvy shoppers have scoured Dollar Tree to find dupes of their favorite products
Shoppers found a perfect replica of a $150 set of Pottery Barn plates and bowls. Plus, Dollar Tree has matching mugs.
Dollar Tree also had dupes for the viral Starbucks tumblers.
Customers found dupes for Home Depot’s $39 outdoor solar lights.
Dollar Tree has a dupe for The Pink Stuff cleaning paste, too.
Read More Details
Finally We wish PressBee provided you with enough information of ( Dollar General apologizes after shopper begs for store ‘improvements’ as self-checkout had ‘numerous people’ waiting )
Also on site :
- Anne Burrell's Husband Looks Somber in First Photo Since Food Network Star's Death
- Iran threatens US bases in Middle East, asserts nuclear facilities undamaged
- Start your week smart: US strikes Iran, Pride rollbacks, Tesla robotaxis, NATO summit, Bezos’ wedding