Microsoft Aims to Make Its AI Chatbot a Friendly Digital Companion

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Microsoft Aims to Make Its AI Chatbot a Friendly Digital Companion

As artificial intelligence continues to evolve, Microsoft’s initiative to transform its AI chatbot, Copilot, into a friendly digital companion reflects a significant shift in user interaction paradigms. This development aims to enhance user engagement by endowing the chatbot with a more relatable personality. Unlike its predecessor, Bing, which faced criticism for inappropriate responses and tone inconsistencies, Copilot is designed to offer "warm tones" and constructive feedback. These enhancements serve not only to improve user experience but also position Copilot as an integral part of users' daily lives across various devices.

Refreshed Copilot apps for iOS, Android, Windows and the web are rolling out today, and all feature a Copilot with a more “warm” and “distinct” style, as Microsoft describes it. Microsoft is also bringing the chatbot to WhatsApp, letting users chat with Copilot via DM, similar to the experience you get with other bots on Meta’s messaging platform.

As CEO of Microsoft AI, Suleyman oversees efforts to integrate the same AI that powers ChatGPT into software—including the Windows operating system—that runs most of the world’s personal computers.

    In its latest upgrade, Microsoft announced today that its AI assistant, Copilot, now has a humanlike voice, the ability to see a user’s screen, and better reasoning skills.

    Suleyman says it’s all part of a plan to make users fall back in love with the PC. He spoke to WIRED senior writer Will Knight from Redmond, Washington—over Microsoft Teams, naturally. The conversation has been lightly edited.

    Building on the voice feature, the new Copilot will have a “daily” feature that reads users the weather and a summary of news updates each day, thanks to partnerships with news outlets like Reuters, the Financial Times and others.

    Microsoft has also built Copilot into its Microsoft Edge browser — when users need a question answered or text translated, they can type @copilot into the address bar to chat with the tool.

    Power users who want to experiment with features still in development will have access to what Microsoft is calling “Copilot Labs.” They can test new features like “Think Deeper,” which the company says can reason through more complex questions, and “Copilot Vision,” which can see what’s on your computer screen and answer questions or suggest next steps.

    This updated Copilot experience will be available today in the mobile iOS and Android apps, on the web at copilot.microsoft.com, and through the Copilot Windows app. Copilot Voice will be initially available in English in Australia, Canada, New Zealand, the UK, and the US, before expanding to more regions and languages in the future. Copilot Daily is limited to the US and the UK before it expands elsewhere, and Copilot Vision will be limited to a number of Copilot Pro subscribers in the US.

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