Emirates Loto clarifies on refund of tickets ...United Arab Emirates

Khaleej Times - News
Emirates Loto clarifies on refund of tickets
source : Khaleej Times ( United Arab Emirates ) () 4
Dubai: EWINGS, the managing operator of Emirates Loto (now relaunched as Mahzooz), assured to do their “very best to assist customers” who did not manage to claim or collect their refund after Emirates Loto discontinued operations in July for system upgrades. In a statement sent to Gulf News, the company said: “Everything EWINGS does revolves around our customers and their happiness. The moment we paused Emirates Loto, we immediately reached out through all of our available communication channels to offer refunds to all our customers.” “Our goal was to ensure that each and every one of our valued customers was aware of the refund process and was able to successfully get their money back,” u

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