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Consumer Alert: Macy’s Black Friday coupon confusion; Most deals excluded despite mailer ...Middle East
ROCHESTER, N.Y. — News10NBC’s Deanna Dewberry explored the challenges of using store coupons, specifically at Macy’s. Many people receive numerous coupons through retailer loyalty programs, but what happens when they don’t work as expected? Bonnie, a Macy’s Star Rewards member and News10NBC staffer, received four coupons. These included two offering 25% off, one for $50 off a $150 purchase, and another 25% off coupon for Black Friday. The coupons stated they could be used on select regular-priced, sale, and clearance items with a Macy’s card. Armed with her Macy’s card, Bonnie purchased a dress shirt, jacket, slacks, and a Tommy Hilfiger tie, all at discounted prices. However, at checkout,
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