T-Mobile's App Is Recording Your Screen by Default, and You Should Turn It Off ...Middle East

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T-Life, T-Mobile's tech support app, has a rather unconventional and unnerving feature. For some users, it appears T-Life can record your screen whenever you have the app open. This setting is quite hidden, and worse, enabled by default. Who signed off on this?

Still, this explanation doesn't excuse quietly enabling in-app screen recording for customers without their knowledge. I have no issue with a company like T-Mobile offering tools that aid tech support when all parties are willing and able, but as CNET points out, the app already has such a feature called "Screen Share" under Help & support. Seems redundant to have a separate "screen recording" setting that serves a similar purpose—especially when it appears the company wasn't planning on telling people about it before the news broke.

How to disable T-Life's screen recording

To disable the feature, open T-Life, then head to Settings > Preferences. Here, you'll see Screen recording tool, where you can disable the setting. (You'll know it's off if it turns gray.)

If you don't see the setting, you might not be affected. T-Life hasn't rolled out this feature to all users yet, so it is possible the app isn't screen recording for you at this time. Reports say T-Mobile has rolled this out to iPhone and Android users alike, so don't assume you're safe because you use one platform or the other.

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