Here are the most common Venmo scams to watch for.
To avoid this scam, don't send money back to someone you don't know. Instead, contact Venmo support so they can reverse the charge without compromising your account. You should also block the user who sent the payment.
The impersonation scam
If you receive a payment or payment request you weren't anticipating or that seems urgent, tap the profile picture to view the account and confirm their identity. You should also message that person outside of Venmo to clarify the request before sending any money.
“Hello, thank you for calling (major company name) Support. Andrew here, ready to help! Before we get started, I will need to take your payment for our assistance today. Do you have a Venmo account? If not, I’d be happy to help you create one!”
The Venmo text/call scam
Similarly, scammers may contact you via call or text pretending to be from Venmo's support team. They may tell you that there has been unauthorized activity on your account and ask you to log in via a link they send your or to provide your multi-factor authentication code. This is a phishing scam, as Venmo will never ask for verification codes or request to access your account remotely. You should also be skeptical of a message that asks you to install a third-party app, send a payment, or verify a new account. Never click links in unsolicited messages.
If you receive a text or email saying that you've won money from Venmo, it's a scam. This phishing attack includes a fraudulent link to sign into your Venmo account, which hands your information directly to scammers. Never enter your Venmo login anywhere except Venmo.com or the Venmo app (which you should always navigate to directly rather than via an unsolicited link), and do not provide anyone with your information unless you have contacted Venmo support directly.
The fake donation scam
Romance scams are a long game: fraudsters will create fake social media profiles and work to develop a relationship with you, gain your trust, and ask for money via Venmo. This scam plays on your emotions, and requests are often related to expenses to come visit you or potential investment opportunities. Be wary of people who reach out to you online to create an emotional connection, and never loan money to someone you've never met IRL.
The job offer scam
A similar scam is a message from a prospective landlord requesting a deposit before you've signed a lease.
To avoid this scam, only buy from Venmo approved business accounts—you'll see the message "Eligible items covered by Purchase Protection" under the Pay button. If you pay a personal profile, be sure to mark it as a purchase.
The paper check scam
Scammers may send you a paper check and ask you to send them a payment on Venmo. The check may even clear when you deposit it but will bounce later, so you're out funds you can't get back. Don't exchange other forms of payment for Venmo payments.
How to protect yourself
All of the rules of scam avoidance apply to Venmo: don't click links in unsolicited messages or provide your account information to anyone you don't know, and don't send payments to strangers. Beware messages that bring up emotions or sense of urgency, which can cloud your judgment in the moment. If something sounds too good to be true, it probably is.
Only use Venmo to pay people you know and trust, and ensure all of your transactions are private—there's no reason anyone needs to see your payment history. Set up two-factor authentication for your Venmo account to prevent unauthorized logins (but know that these codes are also phishable). Check your financial records, including your credit report and bank statements, regularly to catch possible theft and fraud quickly.
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