The popular airline just announced that starting on May 28, flight credits will have an expiration date. Any credits issued on May 27, 2025 or earlier won't expire, but moving forward, credits from Southwest flights “booked or changed on or after May 28, 2025 will have a specified expiration date."
Another wrote, "Always weird that airlines start faltering their instinct is to take away more things instead of adding more. Ah yes, I now can’t keep my flight credit? Well, now I’m definitely going to be booking with you, right? lol. Nah"
Southwest CEO Bob Jordan recently addressed changes the company was making in 2025 and how they might not all be well-received. "It’s not going to change who we are, or the values that we stand for," he assured customers in a statement to Travel + Leisure in December 2024. "It changes the product that we offer our customers that they want significantly."
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