Personally, the current review system works fine for me. I scan some reviews, and generally get a sense of whether the app is right for me. If I'm feeling particularly analytical, I'll even adjust the filters, perhaps to see which reviews are most critical (so it's not just a bunch of fluff) or ones that are most recent, to see what customers thought of the latest version of the app.
Apple's AI App Store review summaries
With iOS 18.4, currently in beta, Apple is testing AI-generated summaries for reviews in the App Store. According to Apple, these summaries pull from "highlights and key information" from reviews for apps and games and are updated at least once a week, if the app or game has enough reviews to support it. These summaries will appear directly beneath the rating for the app or game, under the heading "Reviews Summary."
Here's the thing about features like this: they're largely ignorable. If you love them, great! You can take a peek at the AI-generated summary and decide for yourself whether you'd like to read the reviews further. If you don't like them, also great! Scroll right past to the reviews.
Apple is far from the only company to summarize reviews with AI. Google, Amazon, even NewEgg have all dabbled in this practice, so it's not like Apple is breaking the mold here. But it does slightly rub me the wrong way—if we start relying on AI to summarize content like this, who is the original content being written for? Hundreds if not thousands of people are writing reviews of their experience, but if you only read the summary, those people are really writing their reviews for the AI—not other human beings.
iOS 18.4 is due out sometime in April. You can experience these summaries now if you install the beta, but if you'd prefer not to risk running temperamental software on your iPhone, you can simply wait until next month.
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