A WALMART shopper has blasted the retailer after complaining he felt like a criminal following his trip to the grocery store.
The customer had a less than ideal experience shopping with the chain when he returned after several years away.
WalmartA Walmart shopper threatened to boycott the chain after a less-than-ideal experience[/caption] Retail giants across the US have turned to locking items away in cases (stock)AlamyBut, Matt was stunned when he noticed the layout of the store, per an X post.
He revealed that items, including vacuum cleaners and paint, had been put under lock and key.
“They made me feel like a criminal shopping in their store,” he raged.
But, the in-store barriers didn’t end there as Matt claimed he had to show his receipt before leaving.
And, he revealed where he will be doing his shopping in the future.
“Back to Target like a civilized person,” he proclaimed.
Matt is not the only shopper to be frustrated over the issue of locked cases.
Another shopper said they had to wait 20 minutes for a worker to unlock the cabinet, according to an X post.
A third raged how products such as baby formula had been put under lock and key.
And, a furious customer complained that they had to wait 45 minutes for items to be retrieved.
They only picked up five items and the least expensive was just $9.99.
The cabinets are not only a feature at Walmart stores either.
Bosses at Target, CVS, and Walgreens are among the execs that have turned to the anti-theft measure.
Timothy Wentworth, the CEO of Walgreens, admitted the anti-theft measure had consequences on the amount of sales.
Anti-theft measures rolled out by retailers
Retailers across the US and Canada have rolled out strategies designed to combat theft. The U.S. Sun has compiled a list of measures that have been implemented at stores.
Locking items in cabinets Security pegs Security cameras Signs warning about the impact of theft Receipt scanners Receipt checks Carts with locking technology“When you lock things up, you don’t sell as many of them,” he admitted in an earnings call as reported by USA Today.
“We’ve kind of proven that pretty conclusively.”
CVS is trialing a new feature within its app that allows customers to open cabinets themselves.
Tara Burke, a CVS spokesperson, told The New York Times the company knows the cases can be inconvenient.
“But it’s important that we ensure products are in stock and available for customers who need them,” she warned.
Burke confirmed the feature was being tested in three New York City locations.
But there are plans to try the concept in around 10 stores on the West Coast.
Locked cases have been a feature in Target stores for several years, but CEO Brian Cornell told Yahoo Finance he hopes chiefs will be able to remove the cabinets.
Receipt checks at the end of the checkout process have begun at certain Walmart stores.
And, the inspections have caused division, irking some shoppers.
This is because there is no law or rule that requires a Walmart shopper to show their receipt.
This is unlike membership clubs, like Sam’s Club, where receipt checks are listed under their terms and conditions.
If shoppers refuse to comply with the inspections, they risk a permanent ban.
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