Foresight Research: Consumer Resistance to Banking AI ...Middle East

ROCHESTER HILL, Mich., April 1, 2022 /PRNewswire/ -- Few banks are disclosing the number of AI users that engage with their chatbots. Why? Bank of America reported about 20 million or about 30% of their customers arere using ERICA – their chatbot. ERICA has been in use for about 4 years,...

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