DEWA makes facilities inclusive to people of determination in Dubai ...United Arab Emirates

Dubai: Dubai Electricity and Water Authority (DEWA) has upgraded all its buildings to be fully compliant with the Dubai Universal Design Code. All Customer Happiness Centres are easily accessible by People of Determination, DEWA said on Friday. DEWA has redesigned all of its facilities and buildings to be People of Determination-friendly in all emergencies by placing audio and visual alarms, alarms in toilets, and evacuation wheelchairs on all floors. DEWA also has a helpline for them in parking areas, wheelchair service, directional tactile paving for the visually-impaired, staff trained in sign language, service priority, screens for remote video chat, booklets in Braille, and other servi

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