‘Can confirm’: Woman says she was forced to set up autopay at the Verizon store. Then she sees additional charges ...Middle East

The Verizon employee essentially blames @yummiiyomi for the overpayment. “That’s why I said if it’s not what it’s supposed to be, come back and see me next month,” he tells her. The TikTok user then asks whether it’s her fault as the consumer that she was overcharged for five months. She clarifies that she explicitly declined additional hotspot charges on her Verizon bill. These are charges she says the employee “swore (they) took off,” according to her testimony.

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