This innovation marks a significant step forward in improving healthcare logistics and ensuring timely medical support for millions of pilgrims.
“This technological advancement is a game-changer,” said an official during a foreign media visit to the Centre at Mina on Sunday, highlighting how the initiative aligns with the kingdom’s commitment to enhancing healthcare services during one of the world’s largest annual gatherings.
All information flows in real time through electronic systems such as Electronic Medical Records (EMR) and Hospital Information Systems (HIS), allowing healthcare teams to make swift, informed decisions.
“Every service provider, from the Ministry of Health to the Red Crescent Authority to private healthcare partners, is linked. Having everyone in the same room at the same time ensures coordinated decision-making and rapid responses.”
The Health Emergency Operations Centre also supports public health monitoring, risk assessment, and rapid escalation when needed.
The Unified Security Operations Centre (911), which works closely with the ministry, answers calls in under two seconds and relays reports to specialised teams within 45 seconds.
As the temperature rises during Hajj, health officials are urging pilgrims to take precautions against heat-related illnesses.
This comprehensive and well-coordinated effort, led by the Ministry of Health, aims to ensure pilgrims’ access to high-quality medical care, strengthen the readiness of preventive and rapid response systems, and safeguard the health and safety of all pilgrims.
These initiatives aim to provide exceptional healthcare that ensures the well-being and comfort of pilgrims as they perform their religious duties safely and with ease.
Outpatient clinics have received nearly 1,000 patients, and more than 3,500 individuals have been admitted to hospitals, including 1,730 to intensive care units.
Meanwhile, field medical teams have responded swiftly and efficiently to 25 cases of heat exhaustion.
With the integration of drones, AI-powered decision-making, and 24-hour service, Saudi Arabia’s health and security teams are demonstrating a new level of preparedness and inn
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