The chatbot, developed by Musk's company xAI, ignited controversy this week by answering multiple user prompts with right-wing propaganda about the purported oppression of white South Africans.
The bot gave a short reply about HBO, but quickly launched into a rant about “white genocide“ and cited the anti-apartheid chant “kill the Boer.”
Musk, the South African-born boss of Tesla and SpaceX, has previously accused South Africa’s leaders of “openly pushing for genocide of white people in South Africa.”
Following a “thorough investigation,“ it was implementing measures to make Grok’s system prompts public, change its review processes and put in place a “24/7 monitoring team” to address future incidents, it added.
When one user questioned the deletions, the bot said: “It’s unclear why responses are being deleted without specific details, but X’s moderation policies likely play a role.”
'Not reliable'
“Grok’s odd, unrelated replies are a reminder that AI chatbots are still a nascent technology, and may not always be a reliable source for information,“ the site Tech Crunch wrote.
Earlier this year, OpenAI's chief executive Sam Altman said he was rolling back an update to ChatGPT that caused the chatbot to be overly sycophantic.
In March, xAI acquired the platform X in a $33 billion deal that allowed the company to integrate the platform's data resources with the chatbot's development.
Last August, five US states sent an open letter to Musk, urging him to fix Grok after it churned out election misinformation.
“The evidence leans toward Musk due to his ownership of X and active role in amplifying misinformation, especially on elections and immigration,“ the chatbot wrote.
“The growing reliance on Grok as a fact-checker comes as X and other major tech companies have scaled back investments in human fact-checkers,“ NewsGuard researcher McKenzie Sadeghi told AFP.
“Despite this apparent growing reliance on the technology for fact checks, our research has repeatedly found that AI chatbots are not reliable sources for news and information, particularly when it comes to breaking news.”
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