The SSA is no stranger to phishing scams—the Office of the Inspector General put out an alert last month warning the public of fraudulent emails purporting to include Social Security statements that in reality led to fake websites.
ScreenConnect is a legitimate remote support platform for IT pros to help users configure systems and resolve technical issues by allowing the same access as if they had your device in hand. Once hackers have control of your computer via ScreenConnect, they can use it for anything from installing malware to transferring files to accessing sensitive data, like bank and financial account information, all without your knowledge.
As Malwarebytes Labs describes, this scheme is hard to identify in part because the phishing emails originate from compromised WordPress sites with legitimate domains. The email body may also be sent as an image rather than text, making it harder for filters to detect it as malicious.
How to protect yourself
If you are unsure whether an email or message is real and safe, Malwarebytes also suggests copying some of the text into a search engine to determine if it is part of a known phishing campaign.
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