The Windows App provides several improvements over Microsoft Remote Desktop, Microsoft says, such as multi-monitor support, dynamic display resolutions, customizable home screens, and a more unified interface. It's designed so you can access the same Windows machines remotely across multiple devices.
What is and isn't changing
Microsoft is retiring a single, specific utility here: Microsoft Remote Desktop in the Microsoft Store. The Windows App is essentially its new and modern replacement. However, while the Windows App does cover most of what Microsoft Remote Desktop did, it doesn't cover everything on every platform.
What isn't going away is the Remote Desktop Connection feature that's included in Windows: You can still use this as normal. You can also still download and use the more advanced Remote Desktop client for Windows tool, which is aimed at IT administrators and professionals, and comes with features suitable for organizations.
The Microsoft Remote Desktop app is being retired. Credit: MicrosoftThe Windows App is a good idea, in theory, but it's still a work in progress: Microsoft even has an official known issues and limitations page that you should check if you're moving over from the Microsoft Remote Desktop program (the one that's being retired). It also requires a work or school Microsoft account, so it's not something individual users can access (at least not for now).
How to set up remote connections
You then need to provide a host name or IP address for the computer you're connecting to, as well as setting up the rest of the connection configuration—including how the remote PC is displayed on screen, and which folders are shared with the local PC. When all that's done, click Add to put the computer on your Devices screen, then double-click its thumbnails to establish the connection.
The new Windows App, on Windows. Credit: LifehackerIf you're connecting to a Windows PC from a Windows PC, then you need to use the old-school method, which is Remote Desktop Connection. First, you need to set up the computer you want to connect to, which must be running a Pro version of Windows. From Settings, choose System and Remote Desktop, then turn on the feature and make a note of the PC name displayed on screen.
The old Remote Desktop Connection tool lives on. Credit: LifehackerIt's all a bit patchy, with multiple tools offering slightly different feature sets and at different stages in their development, but the Windows App is clearly going to be the future—eventually. If you find Microsoft's approach to remote desktop access too confusing, there are plenty of third-party options around as well—including TeamViewer and Chrome Remote Desktop.
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