A WALMART shopper has been left baffled as he questioned the purpose behind one of the checkout services offered by the retailer.
The customer was struggling to understand why he had to go to the register when using the scan and go service.
Jeffrey Greenberg/Universal ImagA Walmart shopper was baffled as to why he had to go to self-checkout[/caption] GettyHe had to use a self-checkout to complete his scan and go transaction[/caption]Scan-and-go is an alternative method to standing in long lines waiting for either a cash register or self-checkout machine to come free.
Shoppers scan items and put them in their baskets and carts as they wander up and down the aisles.
Some retailers allow customers to complete transactions via their cell phone, but others do not.
Walmart shoppers can use scan and go but payments must be completed at terminals.
“I don’t see the time savings,” a shopper, known as Braxton, posted on X.
“I still have to bag my groceries and pay for it [sic] at the register.”
But, the scan and go tool means that shoppers don’t have to individually scan items at the kiosk.
Shoppers can look at their entire cart, checking they have everything they need.
Once they’ve selected the checkout option, they must head to a payment terminal.
All shoppers have to do is scan a QR code when they reach the self-checkout.
Scan and go is only available to shoppers inside Walmart supermarkets.
Countless shoppers have complained how they’ve had to wait in lines when using the scan and go feature.
The service is available to Walmart+ shoppers but recent experiences have left customers wondering if it has been worth the money.
“I can scan and go except I need a register at the end to wait in f**n long ass lines,” a shopper, known only as Nicole, said on X.
Membership and store cards on offer from major retailers
Here is a breakdown of the store cards on offer to customers from various retailers and their benefits
* If you click a link in this boxout, we may earn affiliate revenue.
Costco:
Gold Star Membership: $65 per year, shop all Costco stores and online with two additional cards for your household. Executive Membership: $130 per year, annual 2% reward, additional discounts and benefits on Costco services, shop online and in-store, and get two additional cards for household use. Sign up for a Costco Membership hereSam’s Club:
Club Membership: $50 per year, bonus offers, same-day delivery, instant savings, Sam’s Club Mastercard, members-only fuel savings, tire and battery center, complimentary membership, and add-on memberships. Plus Membership: $110 per year, all benefits of Club membership plus Sam’s Cash, free shipping, free curbside pickup, early shopping, and pharmacy and optical savings. Sign up for Sam’s Club Membership hereTarget:
Target Circle: A free-to-join reward program allowing users to earn 1% in Target Circle earnings rewards when an eligible purchase is made, access deals and personalized offers, get a birthday gift, and earn a vote to help direct how Target helps out your community. Target Circle Card: A credit, debit, or reloadable account card that gives users 5% off in-store and online as well as exclusive offers, free two-day shipping, and an additional 30-day returns window. Formerly Target RedCard. Sign up for Target Circle hereWalmart:
Walmart+: $12.95 per month or $98 per year with a free 30-day trial. Offers members free delivery, free shipping with no minimum spend, fuel savings, Paramount+ subscription, auto car, Walmart+ travel, returns from home, mobile scan and go in-store, and early access to deals and product releases. Sign up for Walmart+ hereA Walmart representative said to the disgruntled customer her experience mattered.
A Walmart+ membership will set shoppers back $98.
And, some stores have self-checkout lanes reserved for Walmart+ shoppers only.
This sparked a flurry of discussion on social media, with some claiming the retailer was charging customers $98 to use self-checkout.
A spokesperson told Reuters that this was not true.
Meanwhile, Sam’s Club, which is part of the Walmart family, also allows shoppers to take advantage of scan and go.
And customers can check out and pay for goods using their cell phone.
But, the service has not been rolled out at Costco warehouses.
The U.S. Sun has reported how Costco shoppers has called on company bosses to change course.
Read More Details
Finally We wish PressBee provided you with enough information of ( Walmart shopper questions purpose of alternative checkout tool – customers still have to go to register before leaving )
Also on site :