The directive was posted on December 29, the same day a Jeju Air flight from Bangkok crashed on landing in South Korea, killing 179 people in the country’s deadliest aviation incident to date.
“Did you see the plane explosion today? Some people are going overseas during the holiday. If a crash happens, send me a message saying ‘hire an intern’ before contacting mum and dad. Do not be absent,“ the message stated.
In response, Gong Cha Korea issued a statement on December 30, confirming the incident resulted from the franchise manager’s improper personal conduct.
The shop owner issued a handwritten apology, taking responsibility and pledging to reflect deeply while improving store operations and staff training to prevent future incidents.
“We sincerely seek forgiveness from all those hurt by this incident and will do our utmost to regain our customers’ trust,“ the owner stated.
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