Shopper demands answers after outdoor retailer sends letter scolding customers for ‘abuse’ and gives lifetime ban ...Middle East

SHOPPERS were left confused and demanding answers after a popular outdoor retailer cut off a handful of customers. REI sent letters calling out select shoppers for abusing its return policy, banning them from making future returns and exchanges. REI has changed its return policy for a select number of membersAlamy The outdoor retailer found that certain members were abusing its return and exchange policyGetty REI, or Recreational Equipment, Inc., is an American retailer and consumer cooperative that sells outdoor apparel and equipment. Fans of the store can purchase a $30 lifetime membership that offers perks such as 10% back annually on eligible purchases. Ano

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