Meet Holden Karau: a San Francisco Bay Area software engineer who created an AI tool to help appeal insurance denials. Her project, Fight Health Insurance, is a labor of love. It draws on her tech expertise and years of experience fighting health insurance: for gender-affirming care, for rehab after getting hit by a car, and even for her dog, Professor Timbit. An Arm and a Leg host Dan Weissmann talked with Karau about what it took to build the tool, how it works, and what she hopes comes next. Dan Weissmann @danweissmann Host and producer of "An Arm and a Leg." Previously, Dan was a staff reporter for Marketplace and Chicago's WBE
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