CTA planning a chatbot, other real-time updates for riders ...Middle East

More than 900,000 people ride the CTA each weekday, and riders can think of plenty of ways to improve Chicago’s transit agency. “I definitely think the buses can be a lot safer, a lot more organized, a lot cleaner,” daily rider Dominique Mathews said. At a regular meeting Tuesday morning, the transit authority said it is making changes to win back both the ridership and employees it lost during the COVID-19 pandemic. “We are hiring more workers following an unprecedented decline in workforce throughout the transit industry,” Brian Steele, the CTA’s Vice President of Communications said. So far in 2023, CTA has hired more than 600 bus operators as part of its “Meet the Moment: i

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