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AI chatbot outperforms human doctors in responding to patient questions ...Middle East
An artificial intelligence chatbot was able to outperform human doctors in responding to patient questions posted online, according to evaluators in a new study. Research published in the Journal of the American Medical Association (JAMA) Internal Medicine found that a chatbot’s responses to patient questions, pulled from a social media platform, were rated “significantly higher for both quality and empathy.” Researchers from a number of institutions, including the University of California San Diego, Bryn Mawr College and Johns Hopkins University, presented a team of licensed health care professionals with responses to 195 randomly drawn patient questions. The evaluators determined
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