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Next stop, platforms: Putting station agents on platforms is a smart move ...Middle East
It has, to put it mildly, been quite a while since most straphangers relied on Transit Authority station agents to enter the subways. Whereas once the ubiquitous booths served as the conduit for riders to plunk down cash for tokens that got New Yorkers through the turnstiles, now the booths mainly serve as information centers for riders to ask about balky MetroCards, directions and service interruptions. The phasing out of the MetroCard will eliminate one of those tasks.
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