Building on the learning experience of its ‘Qatar Host’ programme, Qatar Tourism is offering complimentary in-person Service Excellence training courses to frontline service professionals working in hotels and tourism companies. The training is designed to equip visitor-facing staff and leaders in the tourism sector with the skills required to deliver a truly memorable visitor experience. To date, more than 510 service professionals have received the training, with plans to train more than 5,000 customer-facing staff and managers in hotel establishments and tourism companies by November 2022. The sessions, which started on October 2, are taking place at Grand Hyatt Doha daily, ex
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