The Department of Transportation (DOT) proposed a new rule on Wednesday that clarifies when airlines owe passengers refunds. The regulation is the department’s latest move to strengthen refund enforcement amid resurging flight demand that has left the industry scrambling and sent passenger complaints soaring. Existing regulations guarantee refunds if a flight is canceled or experiences a “significant delay” and the passenger chooses not to travel, and the proposal would define that threshold to include when the departure or arrival time changes by at least three hours for a domestic flight and at least six hours for an international flight. Passengers would also be entitled to refu
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